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Investor Charter

Investor Charter

In respect of SEBI Registered Research Analyst (RA)

A. Vision & Mission for Investors

Vision

Invest with knowledge & safety.

Mission

Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports, and enjoy financial wellness.

B. Business Conduct of the Research Analyst

  • Publish research reports based on proper analysis & research activities.
  • Provide independent and unbiased views on securities.
  • Offer recommendations with full disclosure of financial interests.
  • Provide recommendations based on publicly available information.
  • Conduct audits annually.

C. Services Provided to Investors

  • Client onboarding
  • Full disclosure to clients
  • Equal distribution of research reports and recommendations
  • Maintaining confidentiality until public release

D. Grievance Redressal Mechanism

In case of any grievance or complaint, investors should first approach the concerned Research Analyst. The complaint shall be resolved within 30 days.

If not resolved, an investor may lodge a complaint on SEBI's SCORES portal (SEBI Complaints Redressal System). SCORES facilitates tracking of the complaint status.

SEBI Office:
Office of Investor Assistance & Education
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051

E. Responsibilities of Investors

Investor Do’s

  • Deal only with SEBI registered Research Analysts
  • Verify the RA's valid SEBI registration number
  • Check SEBI’s official list of registered RAs
  • Pay only through banking channels
  • Read disclosures before investing
  • Ask questions before acting on recommendations
  • Report guaranteed return claims to SEBI

Investor Don’ts

  • Do not give funds to Research Analyst for investment
  • Do not fall for misleading advertisements or rumours
  • Do not get attracted by discounts or gifts
  • Never share your trading or demat account details
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